Return & Replacement Policy
At Ayurrishi, we are committed to providing you with high-quality Ayurvedic products that meet your expectations. However, due to the nature of our products, returns are not applicable in general.
✅ When Can You Request a Replacement?
We offer replacement only in the following cases:
- Damaged Product Received
If the product you receive is physically damaged during transit. - Wrong Product Delivered
If you receive a different product than what you ordered (wrong variant, quantity, or product). - Expired Product Received
If the product delivered is past its expiry date.
❌ Returns Not Accepted In These Cases:
- Change of mind after delivery
- Opened or used products
- Minor packaging damage that does not affect the product inside
- Delay in delivery due to courier issues
How to Request a Replacement?
If your order meets the eligible criteria, please contact our customer support team within 48 hours of receiving the order. Kindly provide:
- Order ID
- Clear photos or video of the product (showing the issue)
- A brief description of the problem
Once verified, we will arrange a free replacement as soon as possible.